You must have purchased the Ford Transit Trail because its 30.5-inch Goodyear tyres are used to suit the off-road walk. But in March 2024, Ford issued a recall. Why? Because these tires were rubbing the wheel arch linkers when they carry heavy items, take tight turns, or brake. The National Highway Traffic Safety Administration (NHTSA) warned that the tires may explode from this rub or their trade-belt may be separated, which leads to the excess of control of the vehicle and the fear of accident. Ford handed over small tires of 28.5 inches, but this made your van off-road strength. Now you are not happy, right?
This recall faded the beauty of your Transit Trail. Small tires reduced the ground clearance more than an inch and also spoiled the off-road angles. You probably thought that this vehicle was made to climb the forest, but now it is not the same. One owner said in the court that if he had known this flaw of tires earlier, he would never spend such a hefty amount of $ 65,975 on this van. You must also think that Ford was aware of this problem, yet he secretly sold vehicles. Just, this is making the owners so angry that they together filed a class action case.
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In the trial, owners like you said that the recall solution of Ford is useless. Small tires not only steal the strength of the van, but do not even give you a chance to keep old tires or take some compensation for them. The NHTSA report states that Ford started the investigation of the issue in January 2024. By March 2024, five warranty claims and ten field reports had arrived. Some owners said that they had a complaint of rubbing tires in seven different Transit Trails. You would also want Ford to bring a recall program that retains the off-road features of the vehicle, not just by putting a lid of small tires.
This whole Jhamela is overshadowing Ford's credibility. In 2023, Ford recalled more than any other vehicle company. You probably heard that the Transit Trail was launched in North America in late 2022 and was described as a tremendous off-road vehicle for Vanlife. But the supply chain's difficulties and recall's kill forced Ford to secretly shut down the model in early 2025. Some owners complained that Ford had promised updates by November 2024, but nothing happened. Now a lot of Transit Trails are eating dust at the dealership. You must also think that Ford ignored your needs.
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After all, the recall of the Ford Transit Trail not only took the off-road strength of your van, but also broke your trust in Ford. This case shows that customers like you want clear answers and responsibility from companies that make big claims. As this court battle is moving forward, it is a lesson for the automotive world that it is how important it is to fix design mistakes quickly and live up to your expectations. Now the big question in front of Ford is how they win your trust back, especially people like you, who buy it on the off-road strength of the Transit Trail.